This Data Protection Policy (“Policy”) sets out the basis upon which U3 Infotech Pte Ltd (“the organisation”) may collect, use, disclose or otherwise process personal data of individuals in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

Application of This Policy

This Policy applies to all individuals who request or enquire for a service and product, complaint, feedback, or visit any of the organisation’s premises or events.

Personal Data

“Personal data” means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access. The personal data we may collect includes:

• Full name or alias
• NRIC/FIN or passport number
• Mailing address, telephone numbers
• Email address
• Any additional information provided by you

Collection, Use and Disclosure of Personal Data

We generally collect personal data that you knowingly provide, or via an authorised representative. We use it for:

• Responding to enquiries, requests, complaints, or feedback
• Communicating about products and services relevant to your relationship with us
• Offering marketing and promotional packages, including those from selected partners
• Product and service updates or upgrades
• Ensuring safety, health, and security in the workplace
• Compliance with applicable laws, customs, and regulations

Please note, if you do not provide required personal data, we may not be able to respond to your enquiry or request.

Access to and Correction of Personal Data

You may request access to or correction of your personal data by contacting our Data Protection Officer in writing or via email. A reasonable fee may apply for access requests. We will respond as soon as possible, usually within 30 days.

Protection of Personal Data

We use administrative, physical, and technical measures to protect personal data, such as encryption, antivirus, and privacy filters. While we strive to secure your information, no method of electronic storage or transmission is completely secure.

Retention of Personal Data

We retain personal data as long as necessary for the purposes collected, or as required by law. Once it is no longer needed, we will cease retention or remove identifiers linking it to you.

Transfers of Personal Data Outside of Singapore

We generally do not transfer personal data outside Singapore, except via approved third parties who ensure protection standards comparable to PDPA.

Data Protection Officer

Email: u3infotech.pdpa@U3infotech.com

Effect of Policy and Changes to Policy

This Policy applies alongside any other policies, notices, contractual clauses, and consent clauses related to personal data. We may revise this Policy without prior notice. Check the last updated date to confirm changes. Continued participation implies acceptance.

Consent Clause for Individuals

By providing your enquiry, request, complaint, feedback, or personal data, you acknowledge that you have read and understood this Policy. The information provided is true, accurate, and complete, and you consent to the collection, use, and disclosure of your personal data by U3 Infotech Pte Ltd. You are responsible for keeping your information updated. You may withdraw consent or request access/correction as per this Policy.